Frequently asked questions

81% find the answers to their questions from the FAQs, which you can access below. If you are part of the 19% then simply scroll to the bottom of this page and drop us a message ❤️

The App

What is Giveaway App?


Giveaway App is a mobile application made for consumers to find the world's best social media giveaways, contests and freebies inside one app. The app is free to use. You can get it on Play Store and Apple Store. Read more from here.




Are the apps exactly the same? My friend's app is a little bit different.


The iOS and Android apps are both hand-crafted with care and sometimes features become available first on one platform, and later on the other. The main functionality is almost the same.




How can I update Giveaway App?


Android: Go to Play Store, then tap Menu > My apps & games. Tap UPDATE next to Giveaway App. Alternatively, go to Play Store and search for Giveaway App. Tap UPDATE under Giveaway App. iPhone: Go to App Store, then tap Updates. Tap UPDATE next to Giveaway App. Alternatively, go to App Store and search for Giveaway App. Tap UPDATE next to Giveaway App.




How can I change the language?


Giveaway App is currently available in two languages: English and Suomi. To change your app's language please follow the instructions below. Android: Go to your phone's Settings > System > Languages & input > Languages. Tap and hold a language to position it at the top, or tap Add a language. iPhone: Go to iPhone Settings > General > Language & Region > iPhone Language. Select a language, then tap Done > Change to {language}.




Is it free to use?


Yes! Giveaway App is completely free to use and will always be. Download it for free from here.




Can I join the giveaways directly from Giveaway App?


We only collect giveaways from different social media channels and show you the rules on how you can join the giveaways. Once you find a giveaway you like and click the JOIN button from our app, we move you to the original social media post where you can enter the giveaway by following the rules set by the organizer. We make it convenient for you to find the giveaways you like and are eligible to join. Remember to add your location in the app so your feed shows only giveaways that you can join.




How do you process my data?


Yes. We process your personal data in accordance with the applicable laws, including the General Data Protection Regulation (GDPR) in particular. You can read more about our privacy policy from here.




The app doesn't work.


Try one of the following things: 1. Restart the app by closing it from the task manager of your phone and opening the app again. 2. If step 1 doesn't help, restart your phone and then open the app again. 3. If step 2 doesn't help, uninstall the app and install it again from Play Store or Apple Store. 4. If step 3 doesn't help, please send us a message describing the problem you are facing from our contact page. Simply scroll to the bottom of the page, where you'll find a contact form that you can fill. Also make sure you have the newest update version of Giveaway App. You can do that by going to Play Store or Apple Store and search for Giveaway App. If there's an update available, you'll notice it from there.





For Business

What is Giveaway App for Business?


Giveaway App is a mobile application made for consumers to discover the world's best social media giveaways. We offer a business solution as well where businesses and influencers can use Giveaway App to reach new audiences to achieve their business goals. Looking to get leads? Looking to grow your social media following? One of the most effective ways to do so is through targeted giveaways. We show the giveaways you publish to Giveaway App to all of our users that might be interested in your giveaway. This way you can reach more people, grow your engagement and followers count, and acquire leads for your business. Read more from here. Join our Facebook Group also to get support from our team and fellow entrepreneurs.




How much does it cost?


Free. Yes, you read it right. Free. Join our Facebook Group to get support from our team and fellow entrepreneurs.




How does it work?


Once you have registered an account in Giveaway App for Business, you connect the social media channels you want to publish giveaways from to Giveaway App. Then you can start publishing giveaways to Giveaway App and get traffic to your social media channels and posts. For instance, if you want to publish a giveaway to grow your Instagram following you would do as follows: 1. Publish the giveaway on Instagram. Set the rules for entry to e.g. tag 5 friends and follow our Instagram account. 2. Post a new giveaway on Giveaway App (requires that you have a subscription and connected the Instagram channel to Giveaway App). 3. Follow the steps on screen where you define the location, giveaway category, prize, value, rules to enter the giveaway and disclaimer. Then you select the starting and ending date. 4. Then we will load your newest posts from the social media channel you are doing a giveaway from e.g. the Instagram channel in this case, and let you select the post you want to take the traffic to from Giveaway App. After this you are ready to publish your giveaway to our users. Once our users discover your giveaway from our app and decide to join it (by clicking on the JOIN button in the giveaway), we will transfer them to the original social media post, which you selected in step 4. That person then follows the rules you set in step 1 to enter the giveaway. If you have more questions on this, don't hesitate to get in touch with us. Join our Facebook Group also to get support from our team and fellow entrepreneurs.




Does Giveaway App for Business work on mobile?


No. At the moment Giveaway App for Business works only on a desktop or laptop browser. It works best on the most common browsers, such as, Chrome, Safari and Firefox. Giveaway App, which is for consumers, works on mobile (Android and iOS). Join our Facebook Group to get support from our team and fellow entrepreneurs.




What do you mean by a social media channel or profile?


Social media channels and social media profiles are simply two different terms used to mean the same thing. For you to be able to publish giveaways to Giveaway App, you need to connect your social media channel(s) to Giveaway App for Business. A social media channel can be e.g. your Instagram or Facebook channel. When you connect one Instagram account to Giveaway App, we count that as one social media channel or social media profile. You can connect an unlimited amount of social media channels to your Giveaway App for Business account. Hence, you are able to run and manage giveaways from several social media channels under the same Giveaway App for Business account. Join our Facebook Group to get support from our team and fellow entrepreneurs.




What social media channels are supported?


Giveaway App for Business works with Instagram and Facebook at the moment. However, we're looking to add more channels in the nearby future. Want to have a specific channel supported? You can send us suggestions on the types of channels you'd like us to add to Giveaway App for Business. Drop us a message from the contact form you can find at the bottom of this page. We'd love to hear from you! Join our Facebook Group to get support from our team and fellow entrepreneurs.




How does Giveaway App for Business give my social media channel more views, engagement and followers?


Your business uses giveaways to beat the infamous algorithms of the most common social platforms in order to get some organic reach and engagement. If not, then you ought to start now! Check out our blog and find out why they are so effective. Giveaway App is the hub for all the best social media giveaways, contests and freebies. This means we have an engaged audience waiting to discover your brand as well. Once you publish a giveaway to Giveaway App, our users will discover it from there and decide to join it (if they like it). At this point, we'll move them to the original social media post so they can engage with your post based on the rules you have set. This can bring you more views, engagement, followers, leads and more depending on the rules you have set. Join our Facebook Group to get support from our team and fellow entrepreneurs.




Are you GDPR compliant?


Yes. We process your personal data and our users personal data in accordance with the applicable laws, including the General Data Protection Regulation (GDPR) in particular. You can read more about our privacy policy from here.





Contact us

Giveaway App Oy Ab, 2943712-6

Yliopistonkatu 10, 00100, Helsinki, Finland

 
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